Our Leadership Team
Steve Hindley - Founder & CX Consultant
With over two decades of industry experience Steve runs our consultancy side of the business.
He helps clients improve their customer experience with a view to increasing revenues and reducing operating costs. Yes we know he’s a Steve Coogan look a like!
A keen runner and cyclist, he’s always talking about the next challenge - currently Manchester Marathon in 2024
Tabitha Wakley - Audio Production
Tabitha heads up our audio production team, taking projects from written word through to audio form.
With 15 years experience as writer and audio producer, she has a great ear for how a script should sound, this is shown in the quality of the audio we produce.
When Tabitha isn’t in the studio she’s off travelling and looking after her Schnauzer, Darcy.
Emily O’Connell - Operations
As operations director, Emily keeps the team and projects on track to ensure client deadlines are met.
Meticulous attention to detail in combination with an English degree means she’s a stickler for spelling and grammar so any potential script errors are picked up before recording!
A marvellous baker we’re sure to see her on the Great British Bake Off in the not too distant future!